Videos

Walt Disney and Marceline - November 1978

http://www.MarcelineHistory.org

Walt Disney and Marceline - November 1978

Michael Nefedbach

Walt Disney and Marceline - November 1978

www.MarcelineHistory.org Walt Disney and Marceline - November 1978 ...

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Marceline, MO | Walt's Childhood Inspiration For Disney Theme Park Magic

(Note: This Video Clip Is One
Segment Of A Custom
Designed Presentation
For The International
Accreditation Council
for Business Education (IACBE),
2021 Virtual Conference.)

What in the world can customer focused ...businesses possibly learn from the “Happiest Place on Earth®?” More than you can imagine.

In “Behind The Castle Walls,” self-professed “Disney Geek,” Ron Ruth (https://RonRuth.com) will take you on an inspiring journey into the creative and business genius of Walt Disney through a virtual fieldtrip of Walt’s boyhood home of Marceline, MO.

During your short time in Marceline, you’ll visit the Walt Disney Hometown Museum, the Disney family farm, the original Mainstreet USA and Ripley Park. You’ll also learn the impact Marceline had on Walt’s physical and guest centric design of Disneyland.

Ron also shares his observations and extensive research as a frequent visitor to Walt Disney World and Disneyland. Business owners and entrepreneurs will discover the essential elements of the world renown Disney Guest Service Delivery Process that not only attracts millions of annual visitors to the Disney Theme Parks, but it also transforms them into loyal, raving fans.

Disney’s Guest Service Delivery Process is broken down into 4 key elements to which every Cast Member must abide…Safety, Courtesy, Show, Efficiency.

These elements also serve as a compass for creating happiness and serving others. More than six decades later, these Guest Service Elements are the foundation for everything Disney does.

Any organization would be envious to have their key standards stand the same test of time. The best news is that you can use these same service elements as a transformative tool for your organization with similar results.
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This video produced by: Ron Ruth | Keynote Speaker, Customer Experience Design Consultant & Coach, Creative Brainstorming Facilitator and Founder of the Inspiramaginativity™ Institute.

Ron is the author of “How To Speak Fluent “WOW!”—The Language of High-Spending, Loyal, Raving Customers,” a member of the National Speakers Association and a certified, Virtual Presenter.

Contact Ron to speak at your upcoming event, either in-person or on-screen (virtually), or to provide a tailored, Customer Experience training session for you and your team. To contact Ron Ruth please visit https://RonRuth.com or contact Ron directly at Ron@RonRuth.com

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